You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
Products specifications
| Attribute name | Attribute value |
|---|
| Service method | Advanced unit exchange |
| Logistics options | Courier shipment and defective return |
| Response Time | Next business day response |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Number of years | 3 year(s) |
| Service type | Next Business Day |
| Support type | Exchange |
